©2019 Sahara Jewellery

shipping

 

WITHIN AUSTRALIA 

 

We offer FREE standard shipping within Australia via Australia Post. 

We also offer FREE express shipping within Australia for orders over $100 AUD. 

INTERNATIONAL 

We are proud to offer FREE international shipping for orders over $250. 

Please see table below for shipping rates & times.

Please note that the customer is responsible for all import duties, customs and local sales taxes levied by the country they are shipping to.

Sahara Jewellery is not liable for any late deliveries caused by third-party delivery companies.

RETURNS & EXCHANGES

 

Our returns and exchanges policy is valid for 10 days from the date of purchase. 

To be eligible for a return, your item must be unused, undamaged and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase in the form of order confirmation.

There are certain situations where only partial refunds or no refunds are granted:

  • Any item not in its original condition, worn, damaged or missing parts.

  • Any item that is returned more than 10 days after delivery.

  • We do not offer refunds for pierced earring styles for hygeine reasons.

  • We do not offer refunds for items purchased on sale or with a promo code.

If for any reason you are dissatisfied with your purchase, you may return the item within 10 days from purchase date for a full refund or store credit. In the case of change of mind, the customer is liable to pay for return shipping as per our returns policy.

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